ICS Customer Success Site

ICS Customer Success Site

What can team ICS do to fuel your success today?

Scalable Execution

Scalable Execution
Scalable Execution

Built to adapt and grow with you. Seamlessly handling volume, complexity, and change with consistent results.

Proven Integrity

Proven Integrity
Proven Integrity

Honesty, transparency, and accountability in every interaction and every search. No cutting corners, and always looking out for our clients' best interests.

Service Issue Tracker

Service Issue Tracker

Refer to the following for the latest updates on jurisdictions with service issues:

Refer to the following for the latest updates on jurisdictions with service issues:

State

County

Service Impacted

Issue Description

Status

ETA

KY

GRAVES

County Criminal

Aug 20, 2026: Courthouse closed due to inclement weather.

DOWN

Unknown

KY

MCCREARY

County Criminal

Aug 20, 2026: Terminals are down.

DOWN

Unknown

KY

MCCREARY

County Criminal

Aug 20, 2026: Terminals are down.

DOWN

Unknown

KY

MCCREARY

County Criminal

Aug 20, 2026: Terminals are down.

DOWN

Unknown

Tech-driven. Human-verified.

Tech-driven. Human-verified.

We’ve made significant investments in data science, platform development, and process automation, bringing on experts in research, triangulation, and workflow design to build technology that supports smarter, more efficient searches.

This blend of innovation and integrity allows us to launch new services that exceed industry norms — delivering better coverage, higher accuracy, and immediate impact for our partners and clients nationwide.

Seamless Delivery, Wherever You Are

We integrate with major platforms and offer custom API integrations for proprietary systems. Whether you're on a commercial platform or your own tech stack, we ensure smooth delivery of results that are fast and secure.

We’ve made significant investments in data science, platform development, and process automation, bringing on experts in research, triangulation, and workflow design to build technology that supports smarter, more efficient searches.

This blend of innovation and integrity allows us to launch new services that exceed industry norms — delivering better coverage, higher accuracy, and immediate impact for our partners and clients nationwide.

Seamless Delivery, Wherever You Are

We integrate with major platforms and offer custom API integrations for proprietary systems. Whether you're on a commercial platform or your own tech stack, we ensure smooth delivery of results that are fast and secure.

Committed to Industry Leadership

Committed to Industry Leadership

The ICS Advantage extends beyond products and processes — it’s part of our identity. We actively invest in industry education, compliance, and collaboration. ICS operations executives and managers are certified through both the FCRA Certification Program and the Criminal Research Provider Certificate Program.

We also support key industry associations, events, and initiatives that strengthen the background screening ecosystem and keep us at the forefront of trends, risks, and regulatory change.

The ICS Advantage extends beyond products and processes — it’s part of our identity. We actively invest in industry education, compliance, and collaboration. ICS operations executives and managers are certified through both the FCRA Certification Program and the Criminal Research Provider Certificate Program.

We also support key industry associations, events, and initiatives that strengthen the background screening ecosystem and keep us at the forefront of trends, risks, and regulatory change.

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Let’s Talk About How ICS Can Power Your Advantage

Let’s Talk About How ICS Can Power Your Advantage

Partner with a provider that’s redefining reliability in background screening. Contact us to experience the ICS Advantage for yourself.

Contact Us