At ICS, we don’t just conduct criminal record research — we’ve redefined how it’s done.

We are the primary criminal search provider to a wide range of clients, including:

• Large and boutique CRAs

• Government agencies

• National data platforms

Our approach is built on three pillars:

1. Court-Level Access

Our network of field agents, public access researchers, and clerk-based processes gives us the reach to fulfill criminal record requests quickly, compliantly, and accurately — even in the most challenging jurisdictions.

2. Smart Automation

We don’t automate for automation’s sake. Our team evaluates every opportunity to enhance performance, and only implements automation when it improves speed without compromising quality.

3. Technology That Supports People

Our internal development team continuously builds and refines proprietary tools, algorithms, and decision-support models that strengthen the performance of our researchers — not replace them. This includes:

• Intelligent data validation

• Search optimization models

• Turnaround prediction engines

• Match refinement layers

And every search we deliver is subject to a dedicated QA process, where trained human analysts review findings for consistency, match quality, and regulatory alignment.